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 Can't add any new actor / director etc .
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perkeo
Junior Member

Germany
124 Posts

Posted - 23 Feb 2014 :  23:02:58  Show Profile  Visit perkeo's Homepage  Edit Topic  Send perkeo an ICQ Message  Reply with Quote  View user's IP address  Delete Topic
Hi,

always when trying to add an actor or director that is not already in the database (while adding a new movie) I receive the following message: "Please insert a person that exists". I tried to manually add the person but the update from web doesnt't find anyone .. Tried with several names. Not even well known people will be found by updating from the web.

What to do?

JDommi
Administrator

Germany
4657 Posts

Posted - 24 Feb 2014 :  07:27:19  Show Profile  Edit Reply  Reply with Quote  View user's IP address  Delete Reply
That normally only occurs if you try to add a name with an id behind.
As example you try to add "Test Name [xxx]".

In order to achieve what is possible, you have to try the impossible over and over again.
Hermann Hesse
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perkeo
Junior Member

Germany
124 Posts

Posted - 17 Jul 2015 :  09:11:00  Show Profile  Visit perkeo's Homepage  Edit Reply  Send perkeo an ICQ Message  Reply with Quote  View user's IP address  Delete Reply
Same problem here. Can't add a new non-exisiting director.
It is a bit nasty to add with via using MS-Access all the time...

Any ideas?
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perkeo
Junior Member

Germany
124 Posts

Posted - 18 Jul 2015 :  20:31:18  Show Profile  Visit perkeo's Homepage  Edit Reply  Send perkeo an ICQ Message  Reply with Quote  View user's IP address  Delete Reply
...by the way - I have no ID behind!
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JDommi
Administrator

Germany
4657 Posts

Posted - 18 Jul 2015 :  21:57:44  Show Profile  Edit Reply  Reply with Quote  View user's IP address  Delete Reply
That problem still exists?
I have added several actors/ directors, etc. in the last time but I never got such message.
Do you already have checked the settings if an actor/... will only be added if not in database? Only a suggestion but maybe it helps.

In order to achieve what is possible, you have to try the impossible over and over again.
Hermann Hesse
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perkeo
Junior Member

Germany
124 Posts

Posted - 19 Jul 2015 :  02:08:01  Show Profile  Visit perkeo's Homepage  Edit Reply  Send perkeo an ICQ Message  Reply with Quote  View user's IP address  Delete Reply
This is not a permanent problem, it happens from time to time - actually everything works fine.
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JDommi
Administrator

Germany
4657 Posts

Posted - 19 Jul 2015 :  09:16:09  Show Profile  Edit Reply  Reply with Quote  View user's IP address  Delete Reply
Does it depend on any name containing special chars or any strange phrases? Maybe one letter causes the problem.
Does a restart of XMM corrects the problem?

In order to achieve what is possible, you have to try the impossible over and over again.
Hermann Hesse
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perkeo
Junior Member

Germany
124 Posts

Posted - 19 Jul 2015 :  20:39:49  Show Profile  Visit perkeo's Homepage  Edit Reply  Send perkeo an ICQ Message  Reply with Quote  View user's IP address  Delete Reply
As far as I can see it doesn't make any difference what characters are used. It are standard chars - nothing special.
Sometimes a restart helps - but not always.
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JDommi
Administrator

Germany
4657 Posts

Posted - 19 Jul 2015 :  22:07:08  Show Profile  Edit Reply  Reply with Quote  View user's IP address  Delete Reply
Really strange and difficult to find a reason/solution.
I don't have any idea, sorry.

In order to achieve what is possible, you have to try the impossible over and over again.
Hermann Hesse
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