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napo39
Starting Member

13 Posts

Posted - 12 Oct 2014 :  11:35:12  Show Profile  Edit Topic  Reply with Quote  View user's IP address  Delete Topic
Hello,

Since yesterday, I have a little problème when I add an actor manually.

[url=http://www.servimg.com/image_preview.php?i=938&u=12258818][/url]

If I use continue, I can choose the actor.

Do you know what's the problem.

Thanks

JDommi
Administrator

Germany
4657 Posts

Posted - 12 Oct 2014 :  12:13:28  Show Profile  Edit Reply  Reply with Quote  View user's IP address  Delete Reply
I would try to re-install XMM if the error still occurs after a restart.

In order to achieve what is possible, you have to try the impossible over and over again.
Hermann Hesse
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napo39
Starting Member

13 Posts

Posted - 12 Oct 2014 :  19:53:35  Show Profile  Edit Reply  Reply with Quote  View user's IP address  Delete Reply
Only re-install doesn't work.
But it's Ok after system restore.
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JDommi
Administrator

Germany
4657 Posts

Posted - 12 Oct 2014 :  21:48:19  Show Profile  Edit Reply  Reply with Quote  View user's IP address  Delete Reply
Did you have change anything in your system? Any updates or new installations?

In order to achieve what is possible, you have to try the impossible over and over again.
Hermann Hesse
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napo39
Starting Member

13 Posts

Posted - 15 Oct 2014 :  17:49:42  Show Profile  Edit Reply  Reply with Quote  View user's IP address  Delete Reply
Today, I open XMM and this problem retured.

I install my new license of Kaspersky Internet security 2015 3 weeks ago.

I have the same problem when I add Files too.
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VSUK
Starting Member

13 Posts

Posted - 15 Oct 2014 :  19:23:27  Show Profile  Edit Reply  Reply with Quote  View user's IP address  Delete Reply
Welcome to the club mate, it all "normal". Comes with the package! You must have done something to your computer....:)

Good luck!!
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napo39
Starting Member

13 Posts

Posted - 17 Apr 2015 :  11:55:15  Show Profile  Edit Reply  Reply with Quote  View user's IP address  Delete Reply
With the new update, I need to re-install XMM. I always have this problem.
My computer was new, for them say that I made somthing it.
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JDommi
Administrator

Germany
4657 Posts

Posted - 17 Apr 2015 :  13:41:05  Show Profile  Edit Reply  Reply with Quote  View user's IP address  Delete Reply
There must be missing any system component or it is broken due to an update. If the problem still exists and after a system restore everything works normal again you should check which update is the "bad" one.
Sorry, but more I can't say to your problem. Really strange one...

In order to achieve what is possible, you have to try the impossible over and over again.
Hermann Hesse
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