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m3ga
Starting Member
7 Posts |
 Posted - 06 May 2006 : 17:35:08
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I just bought extreme movie manager. (if you don't recognize my email - i used the creditcard + mail from a friend) .. but XMM Liveupdate doesn't work. It thinks there is no internet connection. I don't use a firewall. Can you tell me how to fix it? I use EMM 5.1.9.0
thanks in advance |
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Alessio Viti
Forum Admin
Italy
9171 Posts |
Posted - 07 May 2006 : 09:22:09
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Hi,
It's strange, you are the only one that report this problem, maybe the server was down in that moment.
Please let me know if XMM can import movie informations correctly.
Thank you!
Alessio |
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m3ga
Starting Member
7 Posts |
Posted - 07 May 2006 : 13:36:21
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quote:
Originally posted by Alessio Viti
Hi,
It's strange, you are the only one that report this problem, maybe the server was down in that moment.
Please let me know if XMM can import movie informations correctly.
Thank you!
Alessio
when i try to import a movie it doesn't give an error but doesn't find anything. Is there anyway to update the script manually? |
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Alessio Viti
Forum Admin
Italy
9171 Posts |
Posted - 07 May 2006 : 16:56:13
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Mmmm, cannot you find information with any script? Please let me know, because I think you have a connection problem.
Have you any proxy?
Alessio |
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m3ga
Starting Member
7 Posts |
Posted - 07 May 2006 : 19:09:22
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quote:
Originally posted by Alessio Viti
Mmmm, cannot you find information with any script? Please let me know, because I think you have a connection problem.
Have you any proxy?
Alessio
I do not use a firewall. I'm connected to the internet behind a nat router (linksys WRT54GC) - every other program works correctly. - i installed the shareware version of 4.8 and it could connect without a problem. (update movies) - the new version isn't able to connect. |
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m3ga
Starting Member
7 Posts |
Posted - 08 May 2006 : 20:54:31
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If I check tcpview it looks the application wants to connect to webs155.aruba.it
I cannot ping this name. Is it correct and has this anything to do with it? |
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Alessio Viti
Forum Admin
Italy
9171 Posts |
Posted - 09 May 2006 : 09:05:59
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Hi,
My website (http://www.binaryworks.it) is hosted by "Aruba.it", so I think that webs155.aruba.it is the name of the server. So, this is normal.
Alessio |
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m3ga
Starting Member
7 Posts |
Posted - 09 May 2006 : 20:30:21
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quote:
Originally posted by Alessio Viti
Hi,
My website (http://www.binaryworks.it) is hosted by "Aruba.it", so I think that webs155.aruba.it is the name of the server. So, this is normal.
Alessio
ok but when i ping this hostname i get no reply.. like it doesn't exist. |
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m3ga
Starting Member
7 Posts |
Posted - 09 May 2006 : 20:50:12
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Fixed it :D
Deinstalled the software
threw away the whole folder (made a backup of the covers and database).. and reinstalled everything.. works fine now :) |
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perkeo
Junior Member
Germany
124 Posts |
Posted - 11 May 2006 : 21:53:23
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..confirmed:
same problem for me... but whats the reason? newly installed and still the same problem.
regards
perkeo |
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Alessio Viti
Forum Admin
Italy
9171 Posts |
Posted - 15 May 2006 : 18:02:24
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Hi,
The reason, if you have firewall like ZoneAlarm, is that it "block" XMM and don't let it to go online. Now you have two ways:
1) Open ZonaAlarm and let XMM to connect to internet (if you know ZoneAlarm)
2) Delete the whole XMM folder (after a backup) and reinstall XMM, so ZoneAlarm will ask you if new XMM can connect to internet.
Alessio |
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Topic |
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XMM Liveupdate doesn't work (close)