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 eXtreme Movie Manager (Rel. 7), No More Updates
 Bug Report
 I have paid for my copy, but no email/code
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troyt48
Starting Member

12 Posts

Posted - 13 Nov 2011 :  19:07:32  Show Profile  Edit Topic  Reply with Quote  View user's IP address  Delete Topic
I paid for my copy with a comcast email. I recieved the reciept, but no email with the Authinication code? I have emailed Ali from 2 different email address, still no response, as they stated I would have my code within 5 minutes from ordering.

thanks,
Troy

JDommi
Administrator

Germany
4647 Posts

Posted - 13 Nov 2011 :  19:11:43  Show Profile  Edit Reply  Reply with Quote  View user's IP address  Delete Reply
I also have written him an email. He will answer you as soon as possible.

In order to achieve what is possible, you have to try the impossible over and over again.
Hermann Hesse
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troyt48
Starting Member

12 Posts

Posted - 13 Nov 2011 :  19:28:17  Show Profile  Edit Reply  Reply with Quote  View user's IP address  Delete Reply
Thank you!
Troy
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Alessio Viti
Forum Admin

Italy
9171 Posts

Posted - 13 Nov 2011 :  19:56:26  Show Profile  Edit Reply  Reply with Quote  View user's IP address  Delete Reply
Hello,

I have just write another email... please be sure your comcast antispam is OFF!!

Ale

http://www.facebook.com/pages/eXtreme-Movie-Manager/47220214342?ref=mf
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troyt48
Starting Member

12 Posts

Posted - 13 Nov 2011 :  20:03:30  Show Profile  Edit Reply  Reply with Quote  View user's IP address  Delete Reply
Thank you very much. I will look into that anit-spam.. but there was nothing in my spam folder itself.
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Alessio Viti
Forum Admin

Italy
9171 Posts

Posted - 14 Nov 2011 :  07:23:23  Show Profile  Edit Reply  Reply with Quote  View user's IP address  Delete Reply
Is everything OK now? I have send the email again.

Ale

http://www.facebook.com/pages/eXtreme-Movie-Manager/47220214342?ref=mf
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troyt48
Starting Member

12 Posts

Posted - 14 Nov 2011 :  15:10:10  Show Profile  Edit Reply  Reply with Quote  View user's IP address  Delete Reply
yes, everything is great now. I actually had to go into my comcast account online and disable the spam filter even though everything was turned off on my email client.

thanks for your help and promptness!
Troy
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