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 eXtreme Movie Manager (Rel. 7), No More Updates
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KenG
Starting Member

Australia
15 Posts

Posted - 11 Dec 2011 :  04:19:44  Show Profile  Edit Topic  Reply with Quote  View user's IP address  Delete Topic
The last three time's I have downloaded your update it has totally
destroyed my installation. The update looks like it installs but when I try to run the program it gets into a loop stating it cant find the main directory or the configuration directory, it also asks what language to use and you cant select anything. The only solution I have found is to download the full version re-authenticate and restore my backup. As I said this is the third time I have done this and I'm getting a bit sick of it.

maxn1
Starting Member

32 Posts

Posted - 12 Dec 2011 :  08:40:08  Show Profile  Edit Reply  Reply with Quote  View user's IP address  Delete Reply
I tried to update today and works just fine.
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Alessio Viti
Forum Admin

Italy
9171 Posts

Posted - 12 Dec 2011 :  15:59:59  Show Profile  Edit Reply  Reply with Quote  View user's IP address  Delete Reply
Hello,

Its really strange. That could occur if you update an *old* release (months ago) with the latest, but not if you update the software regularly.

Please let me know where you have installed the software. Is it on "my documents" folder?

Is it possible that the update save the new release in a different folder that the old version?



http://www.facebook.com/pages/eXtreme-Movie-Manager/47220214342?ref=mf
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KenG
Starting Member

Australia
15 Posts

Posted - 12 Dec 2011 :  21:32:52  Show Profile  Edit Reply  Reply with Quote  View user's IP address  Delete Reply
Hi Alessio,

The original install was in "My Documents" but after the first time I had problems I installed it into
"c:\Program Files\eXtreme Movie Manager 7" and have had problems since then with the update's, do I need to
move it back into "My Documents"?
The update is dowloaded into "C:\Program Files\eXtreme Movie Manager 7\LiveUpdateTemp"

Edited by - KenG on 12 Dec 2011 21:40:54
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Alessio Viti
Forum Admin

Italy
9171 Posts

Posted - 13 Dec 2011 :  07:24:18  Show Profile  Edit Reply  Reply with Quote  View user's IP address  Delete Reply
Hello KenG

I think that this is the problem because XMM cannot have complete write permissions on that forlder, this is why probably XMM gives you all these problems.

let me know,

Ale

http://www.facebook.com/pages/eXtreme-Movie-Manager/47220214342?ref=mf
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