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 eXtreme Movie Manager (Rel. 7), No More Updates
 Bug Report
 XMM has encountered an error and.... closed
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Kerrikko
New Member

71 Posts

Posted - 02 Jan 2009 :  05:01:08  Show Profile  Edit Topic  Reply with Quote  View user's IP address  Delete Topic
Hello Alessio,

While downloading information from the internet with the IMDB COMPLETE script, it happens that every 3 / 10 movie cards complete downloading info in SECOND PHASE of retrieval, I get a Microsoft error pop-up that says...

XMM HAS ENCOUNTERED AN ERROR AND NEEDS TO BE CLOSED...
...DO YOU WANT TO SEND A REPORT TO MICROSOFT
...and the choices SEND REPORT / DON'T SEND REPORT

I'm using WIN XP and V.6.6.8.1 Deluxe Pro of XMM.

ALSO, if I download each movie card from the internet INDIVIDUALLY from the EDIT window of the movie file, I do not get any error; everything is ok. Only when I try and queue a few of them the error pops up and I have to close and restart XMM.

The internet connection was up and running OK all the time.

Is there any information I can give you to help me understand and solve the problem ?

Thanks


Edited by - Kerrikko on 02 Jan 2009 06:27:15

Kerrikko
New Member

71 Posts

Posted - 02 Jan 2009 :  05:51:52  Show Profile  Edit Reply  Reply with Quote  View user's IP address  Delete Reply
In the details about the report it says : Error Type = clr20r3
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Alessio Viti
Forum Admin

Italy
9171 Posts

Posted - 02 Jan 2009 :  08:02:56  Show Profile  Edit Reply  Reply with Quote  View user's IP address  Delete Reply
Hi,

It's the first time I encounter such problem, really srange.

Can you please make a screenshot and send it to me?

I will start to import several movies in order to find the problem.

Thank you!

Alessio

http://www.facebook.com/pages/eXtreme-Movie-Manager/47220214342?ref=mf
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Kerrikko
New Member

71 Posts

Posted - 02 Jan 2009 :  21:31:50  Show Profile  Edit Reply  Reply with Quote  View user's IP address  Delete Reply
Ok,

Could be a surcharge of the CPU; just updated ( first time download ) a block of 30 movies with the FASTEST IMDB script, and NO PROBLEM. Tried the same with the COMPLETE IMDB script, and the error popped up after the fourth movie...

=/

I don't know if this helps, but I'm using an IntelliMac core2duo 2.33 BOOTING under XP ( not DUAL OS ).

Cheers
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Kerrikko
New Member

71 Posts

Posted - 02 Jan 2009 :  21:33:52  Show Profile  Edit Reply  Reply with Quote  View user's IP address  Delete Reply
...and it's and XPSP3 OS
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Kerrikko
New Member

71 Posts

Posted - 02 Jan 2009 :  21:36:30  Show Profile  Edit Reply  Reply with Quote  View user's IP address  Delete Reply
...and it's and XPSP3 OS
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Kerrikko
New Member

71 Posts

Posted - 02 Jan 2009 :  22:07:01  Show Profile  Edit Reply  Reply with Quote  View user's IP address  Delete Reply
...then again, now it failed the very FIRST movie info download even under the FASTEST IMDB script...

=/

Back to square one...
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Alessio Viti
Forum Admin

Italy
9171 Posts

Posted - 03 Jan 2009 :  15:49:34  Show Profile  Edit Reply  Reply with Quote  View user's IP address  Delete Reply
Hi Kerrikko,

I have upload another release, can you check it?

Thank you,

Alessio

http://www.facebook.com/pages/eXtreme-Movie-Manager/47220214342?ref=mf
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Kerrikko
New Member

71 Posts

Posted - 03 Jan 2009 :  19:53:02  Show Profile  Edit Reply  Reply with Quote  View user's IP address  Delete Reply
still having problems...

=(
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Kerrikko
New Member

71 Posts

Posted - 03 Jan 2009 :  19:56:14  Show Profile  Edit Reply  Reply with Quote  View user's IP address  Delete Reply
...maybe a conflict with another program ?

Tried shutting down THUNDERBIRD and MEGAMANAGER ( these 2 have active monitors running in the background ), but no luck yet...
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Kerrikko
New Member

71 Posts

Posted - 03 Jan 2009 :  20:32:58  Show Profile  Edit Reply  Reply with Quote  View user's IP address  Delete Reply
Don't know if this helps, but the EXTREME MOVIE MANAGER RESIDENT FILE MONITOR icon in the tray tool area does not go away when the program has to shut down. It is still there when I restart it, so I end up with 2,3,4, or more of them according to how many times I have to restart XMM. A simple mouse over does make all of them disappear apart from the active one though...

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Kerrikko
New Member

71 Posts

Posted - 03 Jan 2009 :  20:36:14  Show Profile  Edit Reply  Reply with Quote  View user's IP address  Delete Reply
trying to google for XP debugging tools to find out if there's a program out there that can tell me what happens when XMM shuts down. I need a conflict monitor for XP so that maybe I can fgure out if another app is giving me pain...

Any suggestions ?
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Kerrikko
New Member

71 Posts

Posted - 04 Jan 2009 :  02:40:50  Show Profile  Edit Reply  Reply with Quote  View user's IP address  Delete Reply
Ok, found some interesting results googling : 'windows errors report clr20r3'

Many of the guys talk about .NET frameworks; I'm not a programmer, soI don't get most of it, but I have .NET framework installed; do you think there could be an issue there ?

Cheers

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Alessio Viti
Forum Admin

Italy
9171 Posts

Posted - 04 Jan 2009 :  08:13:57  Show Profile  Edit Reply  Reply with Quote  View user's IP address  Delete Reply
Hi Kerikko,

I really don't know what to say...just to be clear:can you select directlynks right now? or XMM crash in this phase?

Alessio

http://www.facebook.com/pages/eXtreme-Movie-Manager/47220214342?ref=mf
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Kerrikko
New Member

71 Posts

Posted - 04 Jan 2009 :  16:41:37  Show Profile  Edit Reply  Reply with Quote  View user's IP address  Delete Reply
Yes, I can select Directlinks, and I can Import moviecards with any script I like; the crash is completely random as far as I can see, that's why I am looking at conflict with other programs...

Any idea if a debugging tool for XP exists to check what happens when a program crashes and creates a report ?

Thanks
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Kerrikko
New Member

71 Posts

Posted - 05 Jan 2009 :  01:05:12  Show Profile  Edit Reply  Reply with Quote  View user's IP address  Delete Reply
http://msdn.microsoft.com/en-us/library/system.nullreferenceexception.aspx

This error report in P9 of the screenshot I sent you is related to the .NET framewor specifically...

Do you think I should look into it ?

Do you have .NET framework installed on your test computer ?

Does it work OK ?

If YES, what version do you have installed ?

Thanks for your patience...
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Kerrikko
New Member

71 Posts

Posted - 05 Jan 2009 :  04:22:39  Show Profile  Edit Reply  Reply with Quote  View user's IP address  Delete Reply
...also useful :

http://msdn.microsoft.com/en-us/library/system.nullreferenceexception_properties.aspx
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Alessio Viti
Forum Admin

Italy
9171 Posts

Posted - 05 Jan 2009 :  07:39:28  Show Profile  Edit Reply  Reply with Quote  View user's IP address  Delete Reply
Yes, you need the framewrok to get XMM to work. The framework you need is the 2.0, in my machine I have all frameworks, from 1.1, 2, 3 and 3.5

I will try to take a better look...

Alessio

http://www.facebook.com/pages/eXtreme-Movie-Manager/47220214342?ref=mf
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Kerrikko
New Member

71 Posts

Posted - 06 Jan 2009 :  00:58:37  Show Profile  Edit Reply  Reply with Quote  View user's IP address  Delete Reply
mmmh,

Now I am looking at CPU overload as the possible culprit...

Today I went out for several hours leaving XMM to work by itself downloading moviecards. I knew there would be an error after 3 or 4, but hey, better than nothing...

When I came back I could not find the error window, and it was still downloading !!!!=)

more than 40 moviecards and it was still going !

Then I started to use the computer to do other stuff at the same time and puff, the error popped up.

I've got CPU charge around 70 / 80 percent all the time; when I add XMM to the mix, it stays around 100% all the time.

Maybe that's the problem; could you please try and test your version under constant 100% CPU load ?

Thanks for your patience again...


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Kerrikko
New Member

71 Posts

Posted - 06 Jan 2009 :  02:12:35  Show Profile  Edit Reply  Reply with Quote  View user's IP address  Delete Reply
...or not, just tried to go an hour without Firefox; XMM had all the space to operate, still, I got the error...

Man, I am running out of options...

=(
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