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eXtreme Games Manager Frequently Asked Questions (English)

This page in under develop, more FAQ will come soon...


INSTALLING/UPDATING

- Will XGM run under windows VISTA and Windows 7?
- I have purchase a license, can I install XGM in my Desktop and Notebook?
- I have read that XGM need MS .NET Framework 2.0, can I proceed without install it?


DATABASE PROBLEMS

- I receive an error "Database Not Compatible", what should I do?



USER INTERFACE, DESIGN OF WINDOWS

- The User Interface it's a bit confusing, it's not immediate like other softwares, why?



ADDING / MANAGING GAMES TO DATABASE

- I have a lot of games stored in my Hard Disks, most of them splitted in two files, how I can I add to database automatically?

- I have move all/some of my games from an Hard Disk (from a Folder) to another, how can I change the link inside XGM to play the files correctly?


INTERNET CONNECTION AND FIREWALL ISSUES

- When I try to update information from internet with script, I receive an error, what's wrong?


.................................................................................................................................






- Will XGM run under windows VISTA and Windows 7?
 
Yes, XGM is fully compatible with windows Vista. When you install the software, database and scripts files will be stored under a folder in your "Documents" folder. Remember to RUN XGM AS ADMINISTRATOR to have fully functions!!


- I have purchase a license, can I install XGM in my Desktop and Notebook?
 
Yes, you can install XGM in all your PCs, there are no problems about this


- I have read that XGM need MS .NET Framework 2.0, can I proceed without install it?
 
No, you must install the framework before proceed with installation, you can freely download here


- The User Interface it's a bit confusing, it's not immediate like other softwares, why?
 
Our User Interface is not really "user friendly", we admit this, but the main reason is because it has so many features that you cannot imagine.
As you can see, XGM has tons of advanced features, much more than any other Games Manager around.
To help you get familiar with the UI, we have make
Video Tutorials, that explain, with simple and short videos, how to work with XGM


- I have a lot of Games stored in my Hard Disks, most of them splitted in two files, how I can I add to database automatically?
 
XGM has an advanced function to scan your Hard Disk/CD/DVD in search for Games and automatically catalog it.
After you have scan your disks, XGM will show you a list of all Games found. to JOIN two files in one Game, you have to select these two entries and press the "join" button
There is a
Video Tutorials that show you how to proceed



- I have move all/some of my Games from an Hard Disk (from a Folder) to another, how can I change the link inside XGM to play the files correctly?
 
It's easy to change the Link of Games files if you move it from an Hard Disk or Folder to Another one. just open the File Manager window (that is under the Tools menu), then select the OLD path of the Games files and the New one, XGM will change the Links automatically. If the links is not valid XGM will NOT replace it.




- When I try to update information from internet with script, I receive an error, what's wrong?
 
You must be sure your firewall let XGM connect to internet, some firewall like Kaspersky need a special configuration.
For Kaspersky for example, you must add eXtreme Games Manager to Trusted Application.



- I Receive a "Database not compatible Error", what should I do?
 
If you receive this Error Message from XGM probably your ADODB.DLL File is corrupted. Please try to follow these steps in order to reactivate the DLL :

How to Repair MDAC 2.81 under Windows XP with SP2 - Windows Vista re-install is similar to XP SP2
    Open the folder C:\Windows\inf and locate the file mdac.inf.
    Note: Your Windows folder could be named differently, e.g. C:\WinXP

    Right-click the file mdac.inf and click Install.

    When prompted for adcjavas.inc, point to C:\Windows\servicepackfiles\i386
    Note: If you cannot find this folder put the Windows CD into your CD drive and browse for that file.

    When prompted for the file handler.reg, either point to C:\Program Files\Common Files\System\msadc, or put the Windows XP CD in your CD-ROM drive.

    When prompted for MDACRdMe.htm, point to C:\Program Files\Common Files\System\Ado. If it not present rename the file MDACReadme.htm to MDACRdMe.htm.

    When prompted for oledbjvs.inc, point to C:\Program Files\Common Files\System\Ole DB.

    When prompted for mssoap1.dll, point to C:\Program Files\Common Files\System\MSSoap\Binaries.

    When prompted for mssoapr.dll, point to C:\Program Files\Common Files\System\MSSoap\Binaries\Resources\1033 (or different folder).

    This reinstalls/repairs MDAC 2.81 under Windows XP SP2.


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