| T O P I C R E V I E W |
| jackdeth |
Posted - 11 Feb 2013 : 23:08:35
i keep getting an error when renumbering on new version and the 2 versions before that.
5-The changes you requested to the table were not successful because they would create duplicate values in the index, primary key, or relationship. Change the data in the field or fields that contain
any help would be great as this is really annoying |
| 4 L A T E S T R E P L I E S (Newest First) |
| jackdeth |
Posted - 12 Feb 2013 : 14:07:44
ok i understand where your coming from, nice to know its a problem which will be solved in the future, guess will have to wait until then to update my collection
i will try downgrading to an older version untill its addressed
thanks |
| yan00s |
Posted - 12 Feb 2013 : 14:05:55
quote:
Originally posted by jackdeth
its good that when u pay for the software the support seems to stop, i have software that at the moment i cannot use properly
I understand that the situation may seem very unsatisfactory at the moment. On the other hand side with the latest release (including bug fixes) dating just a few days back it would be a bit early to announce the end of support yet.
You probably won't get 24/7 here but my experience is that Alessio will take care of bugs as soon as he can. The core program is essentially a one-man-show - this is neither a secret nor that uncommon for this type of software. That's why it can happen at times that you won't get an immediate answer. Big big software companies may be better in handing out automated replies by means of ticket systems. Their actual reaction and response times are often no better than what Alessio provides. Only his bug tracking is a bit more archaic - it works though. 
-
Edit: Well, seems like JDommi was faster in typing a reply. Now it's only the fix to wait for ...  |
| JDommi |
Posted - 12 Feb 2013 : 14:02:23
One day after your question and you're already impatient? 
Unfortunately Ale is the sole programmer and he's really busy these days.
To your problem: that seems to be a bug that has to be corrected. So we'll have to wait for Ale... |
| jackdeth |
Posted - 12 Feb 2013 : 13:07:23
its good that when u pay for the software the support seems to stop, i have software that at the moment i cannot use properly |
