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 Whats the difference between auto and manual actor

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willydoit Posted - 20 Jan 2014 : 15:28:00
I have been trying to get actor bio information to be imported for some time with no success, however I find that if I add an actor manually that the bio information loads as expected, which begs the question, what is the difference between adding an actor manually and an actor being added by a movie script. If I select add actor manually, type name and then press the update from web button the import includes the biography info. If I run the same script on an auto imported actor from a movie script It will not include Bio.
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Alessio Viti Posted - 27 Jan 2014 : 17:05:40
Hello and sorry for late reply!

The cause is that when you add an actor manually you use a specific script that is different from the one used for import movies too.

What are you using right now, IMDB?

Ale
willydoit Posted - 27 Jan 2014 : 14:24:48
can someone please explain why support on this product is so bad, a simple question highlighting a bug, yet seven days and not even the courtesy of a response. The main purpose of this software is to allow you to catalogue your movie and tv db and to import info from the web. IT DOESNT WORK - HOW CAN YOU KEEP SELLING IT.

An auto actor import does not bring in all information, if I manually add an actor it does, even when running the same script, it doesn't make sense, I wouldn't put up with buying a car which wouldn't start, why do I have to put up with this rubbish?

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