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brianafp
Starting Member

Australia
3 Posts
Posted - 17 May 2013 :  13:07:20  Show Profile  Edit Topic  Reply with Quote  View user's IP address  Delete Topic
Hi. Consider myself a newbie with EMM and since a h/disk crash (C: drive) device scanner not working. Prior to crash EMM was installed on another drive and reinstall worked just fine, so no problems with the DB. Have ensured drive path is correct. Help about screen does show message (in red) EMM is not running as administrator, so not sure if this is the issue, but I can add movies manually okay.

JDommi
Administrator

Germany
4655 Posts
Posted - 17 May 2013 :  13:13:26  Show Profile  Edit Reply  Reply with Quote  View user's IP address  Delete Reply
Do you have enabled to search recursive in the scanner?
In order to achieve what is possible, you have to try the impossible over and over again.
Hermann Hesse
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brianafp
Starting Member

Australia
3 Posts
Posted - 17 May 2013 :  13:17:44  Show Profile  Edit Reply  Reply with Quote  View user's IP address  Delete Reply
Yes recursive search is ticked in the setting.
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JDommi
Administrator

Germany
4655 Posts
Posted - 17 May 2013 :  14:18:18  Show Profile  Edit Reply  Reply with Quote  View user's IP address  Delete Reply
Please make a screenshot of the settings and of the folder content as all further would be only venturing a guess.
In order to achieve what is possible, you have to try the impossible over and over again.
Hermann Hesse
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brianafp
Starting Member

Australia
3 Posts
Posted - 20 May 2013 :  03:42:16  Show Profile  Edit Reply  Reply with Quote  View user's IP address  Delete Reply
Just to let you know I've fixed this issue by copying over a six week old backup. Just copied entire contents of EMM directory back and now works fine. Thanks for your help.
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