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Richard
Starting Member

USA
12 Posts
Posted - 06 May 2017 :  21:12:39  Show Profile  Edit Topic  Send Richard a Yahoo! Message  Reply with Quote  View user's IP address  Delete Topic
I purchased XXM this morning and have yet to receive any confirmation of the order, or my authentication code.

Any thoughts?
Edited by - Richard on 06 May 2017 21:13:25

JDommi
Administrator

Germany
4653 Posts
Posted - 06 May 2017 :  22:46:45  Show Profile  Edit Reply  Reply with Quote  View user's IP address  Delete Reply
Did you got no email? Already had a look at your spam folder?
If not I will inform the programmer of XMM to send you the authentication code again.
In order to achieve what is possible, you have to try the impossible over and over again.
Hermann Hesse
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Richard
Starting Member

USA
12 Posts
Posted - 07 May 2017 :  02:18:12  Show Profile  Edit Reply  Send Richard a Yahoo! Message  Reply with Quote  View user's IP address  Delete Reply
I did check my spam folder. Still no email response from XXM and no authentication code.

Been waiting.
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JDommi
Administrator

Germany
4653 Posts
Posted - 07 May 2017 :  09:44:57  Show Profile  Edit Reply  Reply with Quote  View user's IP address  Delete Reply
I already have informed Alessio about. I hope that he will answer soon.
In order to achieve what is possible, you have to try the impossible over and over again.
Hermann Hesse
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Richard
Starting Member

USA
12 Posts
Posted - 07 May 2017 :  16:37:57  Show Profile  Edit Reply  Send Richard a Yahoo! Message  Reply with Quote  View user's IP address  Delete Reply
Thank you JDommi, for informing Alessio. Still no email confirming the order and still no authentication code has been sent.

I have sent two emails to the address given on the page for problems with the order. No response from that address either.

I am still unable to use the software. Becoming a little disappointed.
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JDommi
Administrator

Germany
4653 Posts
Posted - 07 May 2017 :  17:24:22  Show Profile  Edit Reply  Reply with Quote  View user's IP address  Delete Reply
The problem is that Ale is mostly in the states for his job and has less time (and sometimes no internet in the hotels).
Unfortunately I'm not able to send you the authentication code. So be patient, please.
In order to achieve what is possible, you have to try the impossible over and over again.
Hermann Hesse
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Richard
Starting Member

USA
12 Posts
Posted - 07 May 2017 :  19:00:03  Show Profile  Edit Reply  Send Richard a Yahoo! Message  Reply with Quote  View user's IP address  Delete Reply
THANK YOU for all the assistance!

I was certain there was an issue with unavailability of help. Particularly since it was a weekend.

I have successfully received my authentication code and XXM is working perfectly.

THANK YOU AGAIN. I an very happy now!
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JDommi
Administrator

Germany
4653 Posts
Posted - 07 May 2017 :  20:26:53  Show Profile  Edit Reply  Reply with Quote  View user's IP address  Delete Reply
Great :)
In order to achieve what is possible, you have to try the impossible over and over again.
Hermann Hesse
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